David & Alex Answers
Top FAQ’s
MyJourney Soccer is a mobile coaching platform that allows players and parents to connect with Alex Morgan's own coach David Copeland-Smith and his team from anywhere in the world. Leveraging digital technology, MyJourney Soccer gives young soccer players a personalized experience with world-class coaches to train, progress and reach their full potential.
Your subscription includes access to a line-up of world-class coaches, including David Copeland-Smith and his team. Subscription features include training/practice and game film recording reviews, on- and off-ball skill assessments, personalized coaching, drills, lessons and challenges, and a customized roadmap to reaching your goals.
Your coach will be David Copeland-Smith and his team of world-class coaches. Internationally acclaimed for his expertise and success training World Cup champions, Olympic Gold Medalists and Champions League winners, soccer trainer David Copeland-Smith empowers the sport’s elite athletes with his groundbreaking individual technical development programs.
MyJourney Soccer subscription starts from USD $19.99 per month. Monthly and annual subscription options are available. You can also purchase a Kick Card here.
Your information and any video content you provide through the app will be stored securely and will not be shared with other users.
The Kick Card
The Kick Card gives you a 6-month subscription to the MyJourney Soccer app, with David Copeland-Smith and his team serving as your personal coaches every step of the way. The Kick Card includes access to all features of the app including one-on-one coaching, film analysis, real-life examples and drills, and an improvement roadmap to help your player reach their full potential and stay in the game for years to come.
Your soccer journey with MyJourney Soccer Kick Card begins right after purchase. Check your email for activation instructions and follow the simple steps to get started. Once your account is activated, you're ready to begin your player's journey.
Yes, you can get a full refund on your Kick Card purchase by contacting support via the website or by emailing support@myjourney.soccer. Kick Card refunds will automatically remove you from the MyJourney Soccer app, exclusive mailing list, and one-on-one coaching from David Copeland-Smith and his team.
The App
The MyJourney Soccer App is available for download on Android and iOS via Playstore and the App Store.
Film is video content of your player’s skills. You can upload film from training/practice, games, and Alex’s Challenges. Film needs to be clear and high-resolution footage, taken either via a mobile device (in landscape mode), digital camera, or filming service. Low-quality film may inhibit our coaches from providing effective analysis and feedback.
You have unlimited film uploads throughout your subscription. Each film clip is to be uploaded separately. You cannot upload multiple film clips simultaneously.
When you download the app you will be prompted to create a player profile. Your player profile includes basic information on your player’s skill level and soccer goals. This information allows MyJourney Soccer to tailor personalized coaching, drills, lessons, challenges and roadmaps.
Film can be uploaded during the initial sign-up process, or once you are using the app via the upload button on the main dashboard. You can view all past uploads in your Film library, accessible via the bottom navigation of the app.
Your MyJourney Soccer coach will assess your on- and off-ball skills, along with your player profile, to create a customized Roadmap. Your Roadmap includes drills, lessons, and milestones to reach whilst on your journey to reaching your end goal.
You can invite up to three people to join your MyJourney Soccer account as ‘team members’. Please note, that each account can only have one team member assigned as the ’player’.
Simply share the link provided during the app sign-up process. Team members opening your shared link will be prompted to sign up and join your team.
Your MyJourney Soccer app subscription includes up to three team members, one of which will be the ‘player’. This means you can share app access with your player, a family member, or a coach so they can also follow and have input on your player's progress.
You can change your player’s level via the app. Once you have changed levels, you will still have access to past video uploads via the Films library.
Once a team member is added to an account the admin of the account can assign their role by choosing from either ‘player’ or ‘member’.
My Account
The MyJourney Soccer app is available to users on a monthly or an annual subscription basis and can be cancelled at any time.
To cancel your subscription:
On Android: Open Google Play (Play Store) > tap your name > tap Payments & Subscriptions > select the subscription and select Cancel Subscription.
On iOS: Open the Settings app > tap your name > tap Subscriptions > select the subscription and then tap Cancel. From here you can change or cancel your subscription. Important: When you uninstall the app, your subscription won't cancel.
Annual subscription holders who wish to cancel before the end of their 6-month term will receive a refund on the remaining term.
The MyJourney Soccer app is billed at reoccurring monthly intervals using the Credit Card details connected to your device account.
The MyJourney Soccer app is subscription based. Accepted payment methods include direct debit or credit card (Visa, Mastercard, AMEX) or Digital Payments.
On the MyJourney Soccer app login screen tap on the link ‘forgot my username’ and enter your recovery email address. An email will be sent to this address detailing your username.
On the MyJourney Soccer app login screen tap on the link ‘forgot my password’ and enter your recovery email address. An email will be sent to this address with a link to reset your password.
Support
Your can contact support via our website Live Chat or by emailing support@myjourney.soccer
Review our privacy policy here
Review our Terms & Conditions here
Still need answers?
Our customer support team will be happy to help you and respond as soon as possible.
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